Privacy Policy

At Belglass, a division of Beau-frère à louer inc., we take the protection of your personal information seriously. This privacy policy is drafted in accordance with Quebec’s Act to modernize legislative provisions as regards the protection of personal information (Law 25) and explains what information we collect, how we use it and what your rights are.

This policy applies to the website belglass.ca and all services offered by Belglass.

1. Person Responsible for Personal Information Protection

In accordance with Law 25, the person responsible for the protection of personal information within our organization is:

2. Information Collected

We collect personal information when you:

• Submit a quote request form — Name, email, phone, postal code, city, address, type of service requested and project description
• Subscribe to our newsletter — Email address
• Contact us — By phone, email or contact form
• Browse our website — Browsing data collected automatically (see Cookies section)

We do not collect any personal information from individuals under the age of 14 without the consent of a parent or guardian.

3. Consent

In accordance with Law 25, your consent to the collection and use of your personal information must be manifest, free, informed and given for specific purposes.

• By submitting a form on our website, you consent to our using your information to contact you and provide you with a quote
• By subscribing to our newsletter, you consent to receiving our communications by email
• You may withdraw your consent at any time by contacting us

4. Use of Information

Your personal information is used solely for:

• Contacting you to follow up on your quote request
• Providing you with a quote for your work
• Sending you our newsletter (if you are subscribed)
• Improving our services and our website
• Complying with our legal obligations

We never sell, rent or share your personal information with third parties for commercial purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. By default, only essential cookies are enabled, in accordance with the privacy-by-default principle of Law 25.

• Essential cookies — Required for the website to function (session, language, preferences)
• Analytical cookies — Help us understand how visitors use the website (Google Analytics)
• Google reCAPTCHA — Protects our forms against automated submissions (spam). Subject to Google’s privacy policy and terms of use from Google

You can configure your browser to refuse cookies. However, some website features may no longer work properly.

6. Data Retention

Your personal information is retained for as long as necessary for the purposes described in this policy, or as required by applicable law.

7. Data Security

We implement reasonable security measures to protect your personal information:

• Secure HTTPS connection (SSL/TLS encryption)
• Hosting on the secure Odoo platform
• Restricted access to personal data

In the event of a privacy incident presenting a risk of serious harm, we will notify the affected individuals and Quebec’s Commission d’accès à l’information (CAI), in accordance with Law 25.

8. Your Rights

In accordance with Law 25 and Quebec’s Act respecting the protection of personal information in the private sector, you have the right to:

• Access — View the personal information we hold about you
• Rectification — Request the correction of inaccurate or incomplete information
• Deletion — Request the deletion of your personal information
• Portability — Receive your personal information in a structured, commonly used technological format, or request its transfer to another organization
• De-indexing — Request the removal of a link providing access to your personal information if its dissemination causes you harm
• Withdrawal of consent — Withdraw your consent at any time
• Unsubscribe — Unsubscribe from our newsletter at any time

To exercise these rights, contact our person responsible for personal information protection at the contact details listed in section 1. We will respond to your request within 30 days.

If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec (CAI).

9. Links to Other Websites

Our website may contain links to other websites, including those of the Connect-Forces network (beau-frerealouer.com, patchnpaint.ca, cabanon-a9.com, connect-forces.com). We are not responsible for the privacy practices of these websites.

10. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with the date of update.

11. Contact Us

For any questions about this privacy policy or to exercise your rights, contact us: